Bird Scooters Improve as they Relaunch

By Steve Schaefer

Bird scooters

Bird, a leader in the electric scooter market, is relaunching in some cities with not only a strict regimen of protective cleaning, but with an exciting new feature that makes it faster than ever to grab and use a scooter. Now, welcome Quick Start.

If your key stays in your pocket when you enter and start your car, you already get the hang of it. Rather than having to scan a QR code on the scooter with your phone, now you just walk near it and press the Start button that appears on your phone. Then, off you go.

“Our product, design and development teams are continually striving to innovate and push the industry forward for the benefit of our community,” said Scott Rushforth, Chief Vehicle Officer at Bird. “Quick Start is the latest industry-first feature to emerge from this collaboration, and it’s one that we believe will deliver riders a more magical micromobility experience.”

Safety During COVID-19 Restrictions

If you’re concerned about the safety of using a shared scooter now, here are the steps Bird is taking to ensure their scooters are clean and ready to go:

  • They have set clear guidelines for deep cleaning and sanitizing the scooters
  • They thoroughly sanitize each vehicle every time they are recharged or serviced with CDC-approved disinfectant products
  • They perform regular spot cleanings in the field on surfaces such as bells, throttles and handlebars
  • Technicians use face masks, hand sanitizer, nitrile gloves, protective goggles and disinfectant sprays and wipes, and are required to wash their hands regularly and dispose of gloves after each use

Riding Longer

And riders are coming back as shelter-in-place restrictions lift. Interestingly, they are taking longer rides, too.

“Over the past month, we’ve seen sustained increases in trip duration of more than 50%,” said Ryan Fujiu, Chief Product Officer at Bird. “We’re seeing strong indications that it may be a much longer-term trend related to things like public transit concerns, nearly a thousand miles of new open streets and a spike in the construction of protected cycling infrastructure.”

Perhaps riders are using the scooters instead of taking the bus. Or maybe people are just happy to get out of their houses again.

Scoot Rolls Out Bird Two – the Latest-Generation e-Scooter – in San Francisco

By Steve Schaefer

BirdTwo_1

If you’ve been in the city lately, you’ve probably noticed people zipping around on electric scooters (e-scooters). They’re great for quick trips, being faster than walking and requiring no parking space. But, there are issues with scooters, including battery range, rider safety, damage, theft, and longevity. Bird’s latest model, the Bird Two, aims to address these, both for riders and for making running an e-scooter fleet more profitable.

On January 30th, Scoot, owned by Bird, debuted the Bird Two in San Francisco. Scoot plans to transition all of its existing scooters to the new, improved model. San Francisco will be the first city to have 1,000 of these scooters on the street.

“With each new generation of electric vehicle we bring to San Francisco, fewer San Franciscans have a need to get in a car. Bird Two continues this trend with industry-leading performance, range, and safety features, allowing our riders to replace even more of their car trips with micromobility,” said Michael Keating, Founder of Scoot, and Senior Vice President for Cities at Bird.

Battery Upgrade

Bird’s new battery management system can handle extreme weather, so the battery holds a charge for greater range and lasts longer. Although San Francisco’s temperatures are moderate most of the time, it still provides an advantage, and keeps the scooters in service more of the time because they spend less time charging. With the new e-scooter’s greater range, riders can feel more confident about riding to farther destinations. And the new model’s sensors and self-diagnosis system send alerts to the fleet operator of dangerous humidity changes in the battery encasement.

Safety

The Bird Two’s sleek design has fewer exposed screws, so there’s less chance of an injury while handling the scooter. New puncture-resistant tires mean safer travel and less maintenance time in the shop for the scooters. Of course, be sure to wear your helmet while you’re riding!

Scooter Longevity and Reliability

We’ve heard stories of how scooters suffer from vandalism and theft. The Bird Two has self-reporting damage sensors, as found in new cars, so Scoot mechanics can fix scooters fast and get them back out on the street. An industrial-grade anti-tipping kickstand helps keep the Bird Two upright when it’s parked, reducing damage from being dropped on the pavement. And with anti-theft encryption, riders are protected from malicious software hacks.

The Bottom Line

The e-scooters have come a long way, and with these upgrades, the Bird Two is safer and more pleasant to use. And with its durability and higher quality, it can stay in the fleet long enough to keep the business case viable while taking cars off the road. And that’s the real point, isn’t it?

For more information, visit the Bird Two website.