Toyota Prius Hybrid Endures

By Steve Schaefer

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The 2020 Prius is out, and it’s, well, a lot like last year’s model. There is a new Limited version, though, that’s a bit more luxurious. Read my full story here.

The big story with the Prius, however, is its longevity and sales success. It dates from the late 1990s, and millions have found homes, replacing, we hope, regular gas burners.

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The first generation Prius

And to drive even cleaner, you can opt for the plug-in Prius Prime. It goes up to 25 miles on battery-power alone–enough for many of the trips folks take every day.

I appreciate the proliferation of Toyota’s hybrids (they sell an array of models), but am hoping for an all-electric Toyota someday soon (besides the hydrogen fuel-cell Mirai). For now, a half-step in the right direction is still movement, especially in volume. And with the new Limited, driving a Prius is even more enjoyable.

 

Fuel Cell Electric Vehicles — A Different Path to Clean Driving

By Steve Schaefer

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When people are thinking about “clean” cars, I suspect their minds picture hybrids, like the uniquely styled and long-established Toyota Prius. Or, they may be aware of pure EVs, such as the Nissan LEAF, and certainly Tesla’s glamorous suite of offerings. But who thinks about hydrogen fuel cell electric vehicles (FCEVs)?

The technology is not new. Toyota’s been working on it since 1992, and debuted their first concept FCEV in 2011. Mercedes-Benz has been experimenting with their “F-Cell” cars since 2002, and just introduced a new model for the German market. Honda offers a fuel-cell version of its Clarity. Hyundai recently brought out the all-new Nexo, its second fuel-cell car (after its fuel-cell version of the Tucson). It’s the only FCEV shaped like a crossover in the U.S. market, which seems like an advantage.

Most recently, I spent a week with a 2019 Toyota Mirai. See the full review in Clean Fleet Report.

The essence of a fuel-cell vehicle is that it doesn’t have a conventional engine. It processes compressed hydrogen fuel through a sophisticated device that creates electric energy by blending hydrogen fuel and oxygen to charge a battery and power one or more electric motors to move the car. Although the only byproduct is harmless water (H2O), the process of creating the fuel itself can be less “green.”

Although hydrogen fuel-cell electric vehicles are sold in other countries, in the U.S., most live in California. That’s supported by the California Fuel Cell Partnership, which has been slowly building out a network of stations. But once you cross the state line, you could be out of luck.

Bottom line? For someone who wants to have an environmental impact and is willing to put up some inconvenience, it can be a very satisfying choice.

 

Fidelio II – My New/Old EV for 2020

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I’ve enjoyed my time with my Chevy Bolt EV–in fact, I love the car. However, my lease ends on January 8th, 2020, and I’ve been considering my options for months.

One possibility would be to go into another expensive lease on something like the fine new Hyundai Kona Electric. Or, I could buy my Bolt at the end of the lease. But with a residual value of about $25,000 (the original list price was nearly $44K), that would mean my loan payments would be higher than my lease payments had been.

The third option was to grab a used EV. I recently researched the used EV market, and found there are some great deals out there. I wrote about six great used EVs under $15,000. Believe it or not, you can drive home an early Nissan Leaf for $6,000! So, I decided that I would go cheap and try to keep my monthly payments under $200.

Over a  year ago, I wrote about Rose Motorcars, a small dealership in Castro Valley that specializes in used EVs. I decided that I would patronize them for my next car.

I intended to start looking in mid-November, and it was November 16th. Fresh off of reading an online story about the wonders of the Chevrolet Spark EV, I decided to visit Rose and check out the Spark, along with my old favorite, the Fiat 500e.

I had the unique experience of securing a three-month journalist loan on a cute blue 500e back in January-April of 2016, and wrote extensively about my test car, which I named Fidelio. I even did a video review of the car. The Spark and 500e are both available for under $10,000, which was the amount I figured I’d need to keep the payments under $200/month.

So, I drove the Bolt down to Rose Motorcars and chatted with Miles, a friendly salesperson there. Rose appears to hire only friendly salespeople. Part of that may be that they are not paid on commission, so there is an incentive to deliver great customer service and to work together to help close the deal.

We looked at the online listings (which I’d studied earlier at home), and picked out a light blue Spark to test. I also mentioned my affection for the Fiat to Miles, and he said he had one in the same color as my Fidelio.

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The Spark (above) looked like new and drove like a smaller version of my Bolt. It had the “L” setting in the transmission, which enables one-pedal driving. I love that feature in the Bolt, and the Fiat doesn’t have it!

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We drove to my house and checked to see if my bass would fit in back–and it did, passing that test.

I liked the car fine, and drove it on curving roads, neighborhood streets, and a piece of freeway before returning to the store.

Then, Miles said he already had the keys to the blue 500e in his pocket (smart). So we took that one out, driving most of the same route. We didn’t stop at my house because I knew that the bass would (barely) fit, so we just headed out over the hills, onto the freeway, and back.

Well, if I liked the Chevy, I loved the Fiat. It is simply more fun to drive, and the retro design looks more upscale. It felt just like it did when I drove the first quarter of 2016 in one. We pulled back into the parking lot and walked into the showroom.

“Do you mind if we fill out a little paperwork?” asked Miles. I said, “sure.” What I realize now is that he was doing what any good salesperson does–start processing the order. There was no pressure, but it made it seem more and more possible to just do it.

“Run a credit check?” he asked. I said “OK,” since it was just information. David, the General Manager, was able to work up a deal that brought my monthly payments down to $195 a month on a five-year loan. Check!

It seemed like things were moving awfully quickly, but I already knew the car, had done all of my model and price research, and was sitting in the exact place where I planned to buy the car. And–it was a ringer for my beloved Fidelio–only a model year newer. So why wait, and take a chance it would be sold?

I texted my wife. She said that if it was a fair price and everything was good then it would be OK to go ahead. After all, I did have to buy something in the next few weeks. We got the financing to allow making the first payment 45 days out, so it’ll be December 31. I had hoped for the first week in January, as my last payment on the Bolt is December 8, but that’s really close.

Now, I have my new car, and have named it Fidelio II, of course.  It sits, along with the Bolt, at my house as part of my small EV fleet. I’ll be saving a lot of money next year, and the Fiat has a sunroof that the Bolt doesn’t, but I’m aware of the things I’ll be losing, too.

For one thing, my EPA range will drop from 238 miles to 84. I figured out, between my three-month test and my Bolt usage, that 84 miles will likely be sufficient for most things. I have Level 2 (240-volt) charging in my garage now, too, if I need to charge up quickly. It doesn’t leave any margin for error, though, or permit any 50-mile side trips.

I will miss having Apple CarPlay, which lets me project my iPhone onto the screen on the dash. I’ll miss my video rear-view mirror and my bird’s eye camera. I’ll perhaps long for two rear doors and the extra space. But Fidelio II’s job is to take me to my BART train and around town, so I should be fine. We have other cars for longer trips.

If I had been willing to pay $250 or $300 a month, my choices would have been wider, but I’m happy, and plan to enjoy my Bolt for the rest of the year. But in January, there’ll be a new little car in its spot on the driveway.

More to follow.

 

Clay Collier Talks Smart Charging at VERGE 19

By Steve Schaefer

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Electricity charging industry veteran Clay Collier spoke in a panel at VERGE 2019 about electric vehicles and connecting them to the grid. Afterwards, I caught him for some insights on what’s going on and where we’re headed.

Collier has a BA in Physics from U.C. Berkeley, co-founded Akuacom – where as CEO he worked with Lawrence Berkeley Lab and electrical utilities to connect cars to buildings and the grid using Automated Demand Response (ADR).

He sold the company and started Kisensum, a company that developed a suite of software for bidirectional V2G (vehicle-to-grid) applications. Again working with Lawrence Berkeley Lab and also the Department of Defense and California Energy Commission, Kisensum found a way to use “load shaping” to optimize vehicle charging assignments and also to limit and equalize the vehicles’ state of charge.

Kisensum participated in the four-second utility market. To meet the market requirements a resource must adjust the amount of energy supplementing the grid on a four-second basis, up and down, based on a signal from the utility.

“That just doesn’t pencil out,” Collier found. The costs of the vehicles, equipment, schedule coordination, and the rest make it too expensive. “Someday, with scale, it may become profitable,” he said.

For a project at the Alameda County Parking Facility, Kisensum enabled vehicle smart charging using an optimizer engine to flatten out power peaks, which achieves demand charge savings on the utility bill. They monitored the cycle changes and moderated the level – what’s known as “smart charging.”

When ChargePoint bought Kisensum, Collier became their VP of Energy Solutions.

Smart charging uses sophisticated software to coordinate charging. It works especially well with fleets of buses and trucks.

“It turns out that 80 percent of delivery truck routes are less than 100 miles—perfect for electrification,” said Collier.

The yard trucks that never leave the site are even easier, since they can be charged while the other trucks are out working.

Smart charging provides two main benefits to balance loads on the electrical grid—Adding capacity and grid balancing.

  • Capacity – The goal is to get as much power on the grid as possible at the times it’s needed most
  • Grid Balancing – Software monitors the grid to charge vehicles during lower usage periods and stop charging during peak usage periods.

Microgrids have an application for smart charging, too. For example, in a vehicle charging system you can balance the grid load by using battery power during peak usage periods, such as 6-9 p.m., and allowing charging directly from the grid when electricity is abundant.

Flattening the Duck Curve

In utility-scale electricity generation, the peaks and valleys of electricity usage are commonly depicted on the Duck Curve.

The Duck Curve is a graph of power production over the course of a day that shows the timing imbalance between peak demand and renewable energy production. The belly of the duck is overgeneration and the neck is the peak load. The term was coined in 2012 by the California Independent System Operator (Wikipedia).

The problem is that there is a mismatch as the highest demand for electricity is in the early evening, but solar generation is highest in the afternoon. Electricity storage is one solution to that discrepancy, and a major goal of setting up a two-way EV-to-grid connection is to use electricity stored in EV batteries to help “flatten the curve” as needed.

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What’s Coming

Collier sees mass electrification coming in two waves. The first is in commercial fleets. Electrification of fleets can save a lot on operation expenses. This will be especially relevant as cities start charging fees similar to existing “congestion charges” specifically to internal combustion engine vehicles ($50/day). Regulations are driving this change, and with competition, EVs are cheaper to operate.

The next electrification wave will be when passenger EVs take off. This will happen as people understand that with larger batteries and a built-out charging infrastructure, range anxiety isn’t really an issue. Autonomous fleets will help move people away from individual vehicles, too. The more these vehicles can be linked to the grid, the more they’ll help to balance electrical generation and flatten the Duck Curve.

Bird Flies Sustainably with Sturdy Scooters

An Interview with Melinda Hanson, Bird’s Head of Sustainability

By Steve Schaefer

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Bird, the two-year-old, Santa-Monica-based scooter sharing company, has been growing and developing its trademark electric scooters since it was founded in September 2017. One question about scooters, though, is how sustainable they are. I spoke with Bird’s Head of Sustainability, Melinda Hanson, at VERGE 19 in Oakland to find out.

Hanson has two facets to her role: One is promoting the carbon mitigation potential of electric vehicles while helping cities meet their clean energy transportation goals. The other is working to make sure Bird itself is a more sustainable company.

Hanson is focused on developing climate policy that gets people into EVs, including the small scooters that are Bird’s mainstay. She’s concerned emissions are still going up despite the rise of EVs and scooters.

As anyone who lives in a city can attest, the scooter sharing business is booming.

“The main growth in EVs in 2018 was in scooters,” said Hanson.

Hanson told me that Bird’s goal is to get people out of their cars for short trips, especially in crowded cities.

“The data shows that many car trips are less than three miles,” said Hanson. “They should be riding scooters.”

I asked if people were really replacing car trips with scooters and Hanson said that one third to one half of e-scooter trips were replacing personal car trips—and much of the rest was in place of using ridesharing services, such as Uber and Lyft—which are not environmentally positive if they’re internal combustion engines—and contribute to traffic congestion.

Bird takes its scooters seriously. They have developed and refined them over the last two years to be more robust, so they last longer.

“Our first scooters were consumer models, not rugged enough for many trips a day by multiple people,” said Hanson. Bird has built its own custom models now, which they test for ruggedness. They have learned a lot from the last two years.

“We used to have screws come loose, and shock absorbers wore out,” Hanson said. “We have increased frame density and put on better kickstands,” she said.

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The Bird 2 model—the newest one—is much improved. The company wants riding a Bird to be a great experience, so customers will come back and ride them regularly.

Bird has doubled the battery capacity of the latest scooters. This means that they can be used by more customers before needing to come in to be recharged. To facilitate local charging, Bird has a distributed charging program where gig workers can pick up the scooters and charge them at home and put them back on the street. These folks are called “chargers.”

“We want to reduce friction,” Hanson said. That means making not only the riding experience fun and easy but also signup and payment.

Bird has started collaborating with Scoot to bring out other types of two-wheel transportation, such as mopeds.

“We want to provide a bunch of vehicles for different trip modes,” said Hanson. But the starter vehicle is still likely to be the little scooter, which is easy to ride and easy to park.

Safety is a concern, and Bird has worked with cities to try to create bike lanes. They have offered to send riders free helmets (the customer pays only for shipping).

Hanson is looking for a systems impact. She thinks there’s room to start converting parking spaces to scooter parking at some point, when there are enough of them out there.

“When scooters become a major aspect of urban mobility the streets will start changing the way they look,” said Hanson.

Why will Bird succeed where others falter? Hanson thinks their emphasis on a great customer experience will lead to winning in the marketplace. And, their major investments in R&D to create better quality scooters will help too.

Summing up, Bird’s goal is to improve the overall efficiency of vehicles, using clean energy; they want to get people out of their cars for all those short trips. And they want to do it sustainably.

From Action to Advocacy: Corporate Climate Leadership in the Next Decade

Bill Weihl Speaks on the Climate Emergency

By Steve Schaefer

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Consultant and climate activist Bill Weihl addressed an audience of about 80 people at The Foster gallery in Palo Alto on October 16, 2019. Weihl, an MIT graduate, worked for computer companies Digital and Akamai before moving to long stints at software giants Google and Facebook managing their corporate sustainability programs. The talk was part of a continuing series put on by Acterra.

Action to Advocacy

On this particular evening, Weihl addressed what large companies must do in the next decade to make a major impact in the fight to keep the climate emergency from becoming unstoppable. That means moving from actions to advocacy—with strong policies to speed the changes we need.

Weihl began by touching on the heroic, focused efforts that put Neil Armstrong on the moon in the 1960s, and then stated that what we need to do for the climate will be far more difficult. He moved on to reference Greta Thunberg, the 16-year-old Swedish climate activist, who is delivering the right message for the times.

“Young people are terrified,” said Weihl. “They are angry and are taking action.”

While Weihl doesn’t believe that things are hopeless, he presented the choices we have to make now to prevent global temperatures from rising to unacceptable levels. A six-degree Celsius rise would be catastrophic versus 2 degrees C—so it’s a question of “less bad” rather than “good.” Climate change has already started.

Sadly, despite a leveling off over the last few years, energy consumption and emissions increased at a record rate in 2018.

“We have to act with urgency,” said Weihl.

He mentioned Hal Harvey, CEO of Energy Innovation, who discusses “speed and scale” in his 2018 book, Designing Climate Solutions. That means moving at a “crazy fast rate” and tackling the big pieces first. It’s a 10-year problem, with a need to cut carbon emissions by 45% by 2030, and 100% by 2050, per last year’s UN IPCC Report.

We Need Systemic Change

What do we need to do to meet this? Individual actions by people and companies are not enough.

“We need systemic change,” said Weihl. We all need to take responsibility and set good policy. Weihl proposed:

  • Market rules and a decarbonization path
  • Carbon pricing
  • Clean energy mandates

However, per Weihl there is no “silver bullet.” We need to do everything we can now to decarbonize transportation, buildings, electricity generation. and more. Technology can help this process, but it is also being used by the “bad guys.” For example, Weihl described how oil companies can use high tech to make drilling for oil easier and cheaper, negating the positive climate actions being taken with, say, increased solar and wind energy generation.

Weihl brought up business travel. Although we have ways of reducing it by scheduling more Zoom meetings and online interaction, by creating more long-distance collaboration we also introduce more interest by engineers in meeting those partners in person, which in turn increases air travel. Also, while green finance on one hand removes investments in fossil fuels, 33 banks are lending $1.9 trillion to fossil fuels in legacy investments. That’s why we need to deal with the whole system.

“It’s time for companies to make the leap from science-based targets to supporting a science-based policy agenda,” said Weihl. “Companies must be strong advocates for decarbonization based on science (the 1.5-degree scenario) everywhere they operate and everywhere they source.”

Here are key principles Weihl laid out to make action on the climate emergency effective. They must be:

  • Aligned with the latest science (which will change)
  • Rooted in climate justice (young people see the climate emergency as a human rights issue)
  • Politically possible (we have to get it done)
  • Transformational, not incremental (there isn’t time to move slowly)
  • Reasonably certain to hit the IPCC targets in 2030 (or risk losing the ability to stop it)

Why Aren’t We Acting with Urgency?

If we know what we need to do, why aren’t we doing it? Decarbonizing the whole system is hard, Weihl says. In the language of finance, as a business case, taking action now is a no brainer considering the risks and costs of inaction.

“However, climate change is a moral and human problem, so we need to get businesses to speak the language of morality and humanity”, said Weihl.

Companies need to think about youth, who are worried about human rights and are expressing empathy for others and the whole world.

“These young people are companies’ future customers, employees, and eventually, stockholders,” said Weihl. “Silence is not neutrality,” he continued. “Young people want to work for and do business with companies they believe are helping solve the climate crisis—not causing it—so it’s a good business decision to do the right thing now, supporting science-based policies.”

The next decade is crucial to keeping global temperature rise in check, so we need good policy and coordinated action now. Weihl suggested aiming higher than the minimum, as it will be hard to be successful in this great effort.

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Acterra’s mission is to bring people together to create local solutions for a healthy planet.

National Drive Electric Week – Cupertino 2019

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My Chevrolet Bolt EV

National Drive Electric Week is a nine-day celebration of the electric car. Now in its second decade, it grows annually, and spanning two weekends and the days between in the middle of September, offers EV enthusiasts a chance to meet and compare notes as well non-EV drivers a chance to look at, and sometimes even drive, the current crop of plug-ins outside of a dealership environment.

I attended the Cupertino, California event on Saturday, September 14–the first day of NDEW 2019. I brought my Chevrolet Bolt EV, which I’ve enjoyed–and showed–since I got it in January of 2017. With its three-year lease running out on 1/8/2020, it’s likely the last chance I’ll have to share it before switching to another EV next year.

The Cupertino event has a long history, and there is where you can still see some of what EVs used to be–labor-of-love science projects. I’ll talk about a few shortly.

EVs You Can Buy or Lease Now

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Hyundai Kona  Electric

With a bit smaller number of display cars than it was last time I attended, and a thin crowd, it was a little disappointing, but many of today’s pure EV options were there. I saw three Chevrolet Bolt EVs, including my own. A compelling new entry, the Hyundai Kona Electric (shown above), was there, sporting a white top over its jaunty blue-green.

The Kona, with a 258-mile range, is the next-best thing to a Tesla for range, and probably today’s best deal for range. This base model, at about $36,000, sat mere steps away from a 2019 Jaguar i-Pace, which starts about about twice that price. The Jaguar offers great style and luxury, and with 220 miles in the big battery and all-wheel-drive, has its own, different, buyer.

Nissan brought a new LEAF to show, and from its booth awarded prizes throughout the six-hour event. It was the one chance you had to ride in a car. Some NDEW events are more experience-oriented, but this one was more of a show and meet-up.

I saw a BMW i3 down at the far end, and a couple of Tesla Model 3s. Also nearby was a plug-in hybrid Ford Fusion, flanked by two Ford Focus electrics. These EVs, with just 76 miles of range, would make cheap used cars if you wanted a stealth EV.

At the other end was a Chrysler Pacifica plug-in hybrid. It’s actually a significant vehicle, since it’s the only PHEV minivan available in the U.S. Its 33 miles of electric range is plenty for local soccer practice shuttles and commuting. This one sported a little extra flair.

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EVs are not just cars, of course. I saw some electric motorcycles and bicycles there, too, but as I stayed near my car much of the time, I didn’t spend time with them. I have ridden a few, and they are a fine option for some people under particular circumstances (good weather, short trip, no baggage, etc.). I did hear one motorcycle zoom past a few times with its electric whine. I’ve considered getting my motorcycle driver license just so I can test these in the future.

Here’s Roberta Lynn Power with her folding Blix electric bike from Sweden.

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Historic EVs

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EVs have been available in major manufacturers’ showrooms since 2010, when the 2011 Nissan Leaf and Chevrolet Volt came out. But before that, besides the conversion projects, there were few. One model that had two representatives there at the show was the Toyota RAV4. Built just around the turn of the century, it put Toyota ahead of the crowd. Too bad they didn’t keep building them, because the RAV4 is a very popular body style now. You can get a new one as a hybrid today.

A pair of cute little Corbin Sparrows sat together. Not much more than shrouded motorcycles, these little pods would make perfect little errand-runners or last-mile transit connection vehicles.

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The tiny German 1993 City-EL weighs a mere 575 pounds and can shuttle one person for about 40 miles at up to 45 miles per hour. This one is nicknamed “Lemon Wedge.”

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Pioneers, Projects and Conversions

As long as there have been cars there have been tinkerers–people (mostly, but not exclusively, men) who enjoy a tough project. While some folks like to make a classic Mustang faster and louder, others enjoy electrifying an old gasoline car. The man displaying the Jaguar i-Pace had converted a Mazda Miata before.

I spent some quality time with George Stuckert, a retired engineer who also serves as secretary of the San Jose chapter of the Electric Auto Association. This group, a major sponsor of NDEW, was founded way back in 1967. They used to host a Cupertino event that was all project cars. George is glad that you can buy a new EV at a dealership today, but his pride and joy at this event was his 1996 Volkswagen Golf, which he converted ten years ago. It looks like an old Golf, but has a clever pinstriped design with a plug along the side (that I somehow managed to forget to photograph). It’s filled with electronic tech.

George proudly displayed a large card with photos of the project, and showed me his notebooks of carefully documented steps and the book that got him started.

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It was not a smooth process, and included a few spectacular explosions, but he showed the grit and determination that’s what I admire about people willing to get their hands dirty and triumph over failure to ultimate success. The fact that you can buy a used 2015 VW e-Golf that is superior in every way to George’s car is completely missing the point.

In the front corner of the exhibit were two fascinating displays that, along with George’s Golf, gave a look at what a Cupertino Electric Auto Association event was like before the NDEW and mass market EVs. Bob Schneeveis, a local legend, showed off his two-wheeled inventions, including a prototype steam-powered bike.

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Yes–you read that right. Although it’s not quite in the “drive it around the lot” stage, it is a beautiful piece. His electric motorcycle featured a fascinating front fork that made the ride soft and smooth. As a novelty, he had a “chariot” with a horse up front with “legs” made from brushes that capably gave rides to lucky attendees.

I enjoyed an extended conversation with Jerrold Kormin, who brought two displays: his converted Honda Insight and his prototype solar panel trailer. The former, besides swapping its engine for a motor and batteries, had new fiberglass nose and radically changed tail (and just one rear wheel). These design changes, per Kormin, gave the car a 15 percent improvement in its coefficient of drag.

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The car was being charged by Kormin’s fascinating portable solar generator. The inventor’s goal is to replace dirty, noisy Diesel generators. He is renting his prototypes out now. One appeal of replacing Diesel, Kormin told me, was that companies can avoid the major inconvenience of refueling Diesel generators, which adds complexity and expense. He claims customers can save $500 a month in fuel costs with a solar generator working just a 40-hour week. The trailer folds up for easy towing and takes about 5-6 minutes to open up. Learn more at his website.

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I met Joseph, an entrepreneur who was showing his Cirkit electric bike prototype. Looking clean and simple, it reminded me a bit of early minibikes, that you would assemble from a kit and the engine from your lawnmower! Click the link above to go to his website for more information.

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Vendors and Services

EVs need to be charged, which is why you’ll always find a friendly ChargePoint booth at EV shows. ChargePoint is a leader in chargers (I have one in my garage).

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I also met Shane Sansen, the owner of DRIVEN EV. His company works directly with manufacturers to acquire their lease returns and sell or lease them directly to customers. A great idea, and one I’m considering for my next EV. You can learn more at their website.

Besides seeing the vehicles and booths, I had a chance to network with some other folks who are working on EVs and climate action. I met up with my friend Greg Bell, who told me about his exciting new job working with Home Energy Analytics. Offering the Home Intel program, Greg meets with homeowners and shows them how they can reduce their energy consumption and save money. It can be as simple as replacing incandescent bulbs with LED ones, or more. Find out more at their website.

So, having consumed 3-1/2 pints of water and all my snacks, I packed up and drove home. It was a good day.

You can attend an NDEW event in your area through Sunday, September 22. Check their website for details.